Privacy Policy

Your privacy is important to ZAVO Digital. This Privacy Policy explains how we collect, use, and protect your personal information when you use our website and services. By using our website and services, you consent to the practices described in this policy.

1. Information We Collect

We collect several types of information from and about users of our website and services, including:

Personal Information: This includes your name, email address, phone number, and any other information you provide to us when you contact us, request a quote, or sign up for our services.
Usage Data: We collect information about how you use our website, such as the pages you visit, the links you click, and the time you spend on our site. This information is collected through cookies and other tracking technologies.
Device Information: We collect information about the device you use to access our website, such as your IP address, browser type, operating system, and device identifiers.

2. How We Use Your Information

We use the information we collect for various purposes, including:

Providing Services: To provide you with the services you request, such as web design, digital marketing, and AI automation.
Communication: To communicate with you about our services, respond to your inquiries, and provide customer support.
Marketing: To send you promotional emails and newsletters about our services and industry updates. You can opt-out of receiving these communications at any time.
Improving Our Website: To analyze how users interact with our website and improve its functionality and user experience.
Legal Compliance: To comply with legal obligations and protect our rights and interests.

3. Cookies and Tracking Technologies

We use cookies and other tracking technologies to collect information about your browsing behavior on our website. Cookies are small text files that are stored on your device when you visit a website. We use cookies for various purposes, including:

Essential Cookies: These cookies are necessary for the operation of our website and enable you to access certain features.
Analytics Cookies: These cookies allow us to analyze how users interact with our website and improve its performance.
Marketing Cookies: These cookies are used to track your browsing behavior and deliver targeted advertisements.

You can control cookies through your browser settings and opt-out of certain tracking technologies. However, disabling cookies may affect your ability to use certain features of our website.

4. Data Sharing and Disclosure

We may share your personal information with third parties in the following circumstances:

Service Providers: We may share your information with third-party service providers who assist us in providing our services, such as hosting providers, email marketing platforms, and analytics providers.
Business Partners: We may share your information with business partners who offer complementary services or products.
Legal Requirements: We may disclose your information if required to do so by law or in response to a valid legal request.

We will not sell your personal information to third parties for their marketing purposes.

5. Data Security

We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure. These measures include:

Encryption: We use encryption to protect sensitive information transmitted online.
Access Controls: We restrict access to personal information to authorized personnel only.
Security Audits: We conduct regular security audits to identify and address potential vulnerabilities.

However, no method of transmission over the internet or electronic storage is completely secure, so we cannot guarantee absolute security.

6. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes for which it was collected, or as required by law. When we no longer need your information, we will securely delete or anonymize it.

7. Your Rights

You have the following rights regarding your personal information:

Access: You have the right to access the personal information we hold about you.
Correction: You have the right to request that we correct any inaccurate or incomplete information.
Deletion: You have the right to request that we delete your personal information.
Objection: You have the right to object to the processing of your personal information.
Restriction: You have the right to request that we restrict the processing of your personal information.
Portability: You have the right to receive your personal information in a structured, commonly used, and machine-readable format.

To exercise these rights, please contact us at digitalzavo@gmail.com. We may require you to verify your identity before processing your request.

8. Children’s Privacy

Our website and services are not intended for children under the age of 13, and we do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us, and we will take steps to delete the information.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will post any changes on our website and update the effective date. Your continued use of our website and services after the effective date constitutes your acceptance of the revised Privacy Policy.

10. Contact Information

If you have any questions about this Privacy Policy, please contact us at: digitalzavo@gmail.com